WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
In this brief video, learn how the leading wheel and tire distribution company American Tire Distributors was able to reduce costs, improve performance, and empower scalability and agility by virtualizing its Oracle E-Business Suite tools.
WEBCAST:
Many businesses are looking to implement a successful DevOps strategy. This webcast identifies and explores the bottlenecks in the product lifecycle that can impact your transformation. Find out how to understand and connect the value chain, identify high value business metrics, implement high level reporting, and more.
WEBCAST:
Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal.
SOFTWARE DOWNLOAD:
Eliminate application downtime, automate SQL Server backup, and speed up processes. Learn about the key features of SQL Safe Backup and gain full access to a 14 day free trial.
TRIAL SOFTWARE:
Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle.
WEBCAST:
In this webcast learn about the emerging technologies driving the transition to App Delivery 2.0. Uncover how network virtualization can be applied to better optimize application delivery, provide increased flexibility and create an efficient network infrastructure with a mix of hardware and software solutions.
VIDEO:
As your company grows, you have the opportunity to benefit from economies of scale; but growth can be fraught with challenge. Production disruptions and operational inefficiencies can quickly negate the advantages you hope to achieve. Watch this informative video to learn about SAP solutions for small businesses and midsize companies.
SOFTWARE DOWNLOAD:
This download delivers Unitrends Enterprise Backup software, which is designed to ensure IT asset recovery from any location, at any time. This solution is available as a virtual appliance for Microsoft Hyper-V.
