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User experience monitoring is vital to your workplace. Learn about the issues that affect the user experience in today’s computing environment and how to monitor that experience, pre-empt problems, and decide what actions you need to take when the user experience is unacceptable.
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This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
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Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
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Desktop virtualization is bringing a new approach to enterprise-wide desktop deployments aimed at providing a better end user and administrator experience than physical desktop deployments, by lowering acquisition and management cost, and offering a highly scalable, easy to deploy and fully protected desktop environment.
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Discover how you can embrace the tablet invasion into your workplace with an architectural network approach that will enhance user experience, mitigate security issues, and enforce effective management.
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In this paper Intel IT explores a proof of concept study that examined the viability of abstracting the client operating system from the hardware platform using virtualization.
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To ensure top-notch user experience on mobile apps, you need to conduct thorough testing - but mobile app testing isn't easy. How do you overcome the challenges such as unavailable testing components and unpredictable network conditions? Access this resource to find out how service virtualization for mobile app testing may be the key.
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Access this resource to learn about the top 3 challenges with clinician desktop and workspace productivity, and which key strategies (e.g. desktop virtualization, single sign-on, etc.) will help enhance workflows, therefore improving clinical IT adoption.
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This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
