Call Agents White Papers

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Protect People, Processes, and Technology From Web Application Threats
sponsored by IBM
WHITE PAPER: This resource discusses the security challenges created by web applications and offers insight and advice to help you address these issues.
Posted: 05 Mar 2014 | Published: 30 Nov 2013

IBM

Trust in Cyberspace
sponsored by (ISC)2 UK Ltd
WHITE PAPER: In this white paper, unveil a list of characteristics that define trusted software, which is critical to ensuring its quality and reliability as a secure product.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

(ISC)2 UK Ltd

10 Ways You Can Improve Web App Performance
sponsored by SOASTA, Inc
WHITE PAPER: This resource counts down 10 issues that development and testing teams should consider in order to derive maximum performance from their Web applications.
Posted: 06 Jan 2014 | Published: 31 Dec 2013

SOASTA, Inc

SaaS vs. Premise-based Monitoring: 9 Reasons Why SaaS Makes More Sense
sponsored by LogicMonitor
WHITE PAPER: Access this resource for the 9 benefits of SaaS, and to find out why server and network monitoring is ideal for a cloud-based model.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

LogicMonitor

The Benefits of Running Your Business Software in the Cloud: Strategies for Success
sponsored by NetSuite
WHITE PAPER: Ad hoc, standalone applications have a tough time keeping up with the requirements of business growth. This resource examines key benefits you can realize by moving your business software to the cloud.
Posted: 14 Feb 2014 | Published: 31 Dec 2011

NetSuite

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

The Information Paradigm Shift: Redefine Your Competitive Advantage
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Explore research done by Gartner to find out how in-memory computing will impact ERP during the next 5 years, so businesses can plan accordingly.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett Packard Enterprise

SYSPRO Espresso - Mobile Solution
sponsored by Syspro
WHITE PAPER: This white paper introduces a mobile application platform that gives you the power to manage your business at any time, from any location, and on any popular mobile device.
Posted: 10 Apr 2014 | Published: 31 Dec 2013

Syspro

9 Catastrophic Projects, And the Lessons They Teach
sponsored by AtTask
WHITE PAPER: This white paper considers 9 massive project failures, and analyzes where teams went wrong. Read on to see how mistakes, communication breakdowns, and destroyed budgets can obliterate your projects, and how you can avoid a similar fate.
Posted: 30 Jan 2015 | Published: 30 Jan 2015

AtTask

Change your ERP strategy: One success story
sponsored by Epicor Software Corporation
WHITE PAPER: EL ES DE engineering needed an integrated system that would provide increased visibility over inventory, time spent on jobs and clarity on purchase order status. Consult this resource to find out how adopting a cloud-based ERP solution gave the company the insight they need.
Posted: 06 Jun 2013 | Published: 06 Jun 2013

Epicor Software Corporation