EGUIDE:
In this infographic, discover the top 10 technology trends for 2019 as predicted by Gartner. For digital-minded CIOs, Gartner's 2019 top 10 technology trends should come as no surprise: IT is getting smarter, casting an intelligent digital web over the enterprise -- and everywhere else.
EZINE:
In this week's Computer Weekly, we speak to Aston Martin Formula One's Clare Lansley to find out how digital transformation helps the team to move further up the F1 grid. We explore how automation and AI is helping businesses tackle rising costs and also look into the maturity of Industry 4.0 initiatives. Read the issue now.
EGUIDE:
This expert e-guide uncovers key CRM technologies and trends, and explores the best ways to measure the real value of an investment in social CRM.
EGUIDE:
Customers are demanding real-time customer service and contact centers are being forced to respond. Explore the pros and cons of 4 main communication channels, how to use customer data to your advantage, and how you can achieve multichannel customer service success.
ESSENTIAL GUIDE:
Business is wielding automation in increasingly innovative ways. In this 14-page buyer's guide, Computer Weekly looks at artificial intelligence in procurement, how machines are becoming customers, and FinOps teams' use of work-load management. Read the guide now. Download the guide to find out more.
EGUIDE:
In this e-guide, get advice from experts including Gartner research vice president Gene Alvarez, on how businesses can prepare for the evolving CRM market and address changing customer experience needs. Don't get left behind by relying on legacy processes and technology -- find out how to get ahead of the pack by reading now.
WHITE PAPER:
In this white paper, find out how, with the right tools in place, today's marketers can understand the value social media provides as a marketing channel and, in coordination with other channels, drive conversions and, ultimately, revenue.
WHITE PAPER:
Social collaboration technology is a hot topic in the business applications space today -- but what about the hard numbers? Many companies are wary and want concrete proof of ROI and payback. Fortunately, this informative resource offers just that.
WHITE PAPER:
The following white paper explores the current state of social adoption and where innovative companies are focusing their efforts. Learn how to balance social inside and outside the enterprise, how to use social to improve worker efficiency, and much more.
WHITE PAPER:
This white paper details the results of a survey of IT professionals from around the world regarding the business impact of cloud, big data, mobile, and social forces.
