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Business stakeholders, IT professionals, data scientists, and end users continue to weigh the benefits, use cases, and best practices of generative AI (GenAI) against concerns with AI ethics and hallucinations. TechTarget's Enterprise Strategy Group aims to cut through this distracting noise, in our just-launched 2024 Generative AI Pulse Study.
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Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development.
EZINE:
In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at predictions for 2023, how the Australian Red Cross managed a donation surge, Mondelez's digital transformation and Singapore's public sector IT strategy.
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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.
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Understanding where your organization stands in the Identity Security Maturity Model can help you identify gaps and plan for improvement in your Identity Security strategy. Read this paper to learn more and find your place in the model.
