WHITE PAPER:
Converged services are being deployed extensively in enterprises to take advantage of the advances in IP-based voice, data and video service offerings.
EBOOK:
Today's networks are highly complex, dynamic environments that demand comprehensive performance management. Fortunately, technological advancement is simplifying management and addressing new challenges. This eBook explains why management is more important now than ever and how it can help deliver business-critical applications better and faster.
WHITE PAPER:
This paper will explore the changing networking environment and how this new design approach helps organizations improve business and technology performance while minimizing investment risk.
WHITE PAPER:
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
EGUIDE:
This expert e-guide from SearchDataCenter.com is designed to help IT pros maintain efficiency without compromising service quality. Gain insight into how change management can free up time while improving availability and explore ten considerations for implementing this essential process.
WHITE PAPER:
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
WHITE PAPER:
The goal of this paper is to combine a deep knowledge of 802.11 protocols, quality of service (QoS) mechanisms and VoIP handsets with the feedback from IT professionals to identify potential problems and solutions when rolling out VoIP on a Wi-...
WHITE PAPER:
Ensuring that business operations continue regardless of any circumstance is big business. Whether disruptions come as a result of natural disasters; sabotage (malware); technical failures in data storage or networking components.
WHITE PAPER:
Companies that are disciplined in managing the quality of their engineering, manufacturing, purchasing and human resource operations perform better. Read this white paper today to learn what strategic actions organizations can take to improve q...
