ESSENTIAL GUIDE:
This guide from Vodafone explains how to introduce flexible working, what technologies to consider and how to succeed at implementation.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.
WHITE PAPER:
This resource explores how globalization is increasing the demands of your billing system, and introduces a cloud-based platform that gives you the power to affordably fuel billing success.
WHITE PAPER:
Read this fascinating case study today to learn about how Reed & Mackay replaced its existing system with a new data warehouse and analytics solution provides both interactive and static reports for internal users, and more!
WHITE PAPER:
This resource introduces a portfolio of cloud-based analytics tools that can help deliver key business insights – allowing you to optimize collections, drive down company debt, and more – without the need for major business changes.
EGUIDE:
In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
EBOOK:
Chapter 4 of the eBook, Green Data Center, picks up where the other previous chapters left off in the plan for going green in the data center. This chapter takes a step back and looks at the project from a holistic point of view for creating a green and energy efficient data center.
VIDEO:
This video provides a brief overview of how service-oriented architectures (SOAs) can help the mortgage industry stay on track and provide good service to its customers.
WHITE PAPER:
Scotiabank needed the right solution to help its corporate customers manage the complexity of their payment processes. In this case study, learn how, like Scotiabank, you can successfully reduce the time and cost of providing enhanced payment services with the right integrated payments service.