EBOOK:
This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.
WHITE PAPER:
This paper summarizes in question and answer format the many critical factors pertaining to VoIP’s viability, regardless of which vendor’s IP-PBX system is deployed across the distributed enterprise.
WHITE PAPER:
Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
WHITE PAPER:
While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.
WHITE PAPER:
Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.
WHITE PAPER:
Discover how a medical clinic slashed its phone service costs, improved security and service, and added four satellite offices without adding any more IT support.
PRESENTATION TRANSCRIPT:
This transcript is a printable version of the webcast presented by enterprise expert Tom Nolle which is designed to help service providers examine the methodology associated with creating optimally profitable services.
WHITE PAPER:
With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
EZINE:
How does VoIP quality measure up to 20th century standards? In this issue of Network Evolution, we look at what's driving VoIP networking development, and what users expect when it comes to voice and video quality.
WHITE PAPER:
This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.