ANALYST REPORT:
As cloud providers demonstrated their ability to provide enterprise-grade solutions to this market, many payers moved to a cloud-first/cloud-only approach. But costs and needs must be considered before going all-in on cloud. Read this IDC report to learn how healthcare payers can strategically plan their cloud journeys for enterprise growth.
WEBCAST:
To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.
RESEARCH CONTENT:
As organizations continue to move their applications to the cloud, many are turning to cloud management platforms (CMPs). However, with so many CMPs available on the market, it can be difficult to know which one best fits your company’s needs. Access this report to learn more.
ANALYST REPORT:
ServiceOps just makes sense. It is practical and makes everyone’s job easier… but how can you adopt without requiring major disruption in day-to-day realities? Find out in this research report.
EBOOK:
As the IT services management industry evolves, the fragmented and point-solution heavy security solution market only increases the challenge of effectively managing security risk. This e-book outlines a security maturity model for ITSPs, helping ITSPs create competitive advantages. Read the e-book to learn more.
WHITE PAPER:
As organizations in the beverage industry continue to manage loads of important product, logistics, and packing data, many are looking for easy ways they can centralize and store said data to ensure a single source of truth. To do so, companies have turned to ERP systems. Browse this white paper to learn more.
WHITE PAPER:
Modernizing legacy core banking systems is crucial for FIs to offer digital capabilities and personalized customer experiences. This white paper outlines flexible approaches to core modernization, from gradual "sidecar" implementations to full core replacements. Access this guide to learn more.
WHITE PAPER:
This whitepaper will outline challenges practices face in revenue cycle management, discuss the most common reasons for denials, and provide tips practices can do to help avoid denials. The whitepaper will also walk through how practices can keep billing in-house and how staff augmentation can provide additional support.
EBOOK:
Discover in this e-book how AWS is supporting the payment industry with generative AI technology, and how Rackspace Technology can help you start your GenAI journey with FAIR Ideate.
