WHITE PAPER:
To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.
PRESENTATION TRANSCRIPT:
In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.
CASE STUDY:
Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. Read this case study to see how this company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency.
EZINE:
The construction of datacentres in the Netherlands' Amsterdam region has accelerated at such a pace that their demands for electricity are causing concern, prompting city authorities and datacentre operator to open a dialogue about sustainable datacentre industry expansion.
EGUIDE:
Since its beginnings nearly 40 years ago, the job of an organization's top IT executive has involved the cost-effective and strategic management of IT systems. But today's CIOs must also understand how IT drives business transformation.
EGUIDE:
In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
EZINE:
In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
EZINE:
In this week's Computer Weekly, the former CEO of bed retailer Dreams explains how digital, data and communication helped turn round a failing company. The UK government has a new digital strategy – but it all seems rather familiar. And we talk to the tech firms trialling a four-day working week. Read the issue now.
EZINE:
Norway is becoming a centre of IoT innovation as tech developers tackle some of the country's unique challenges, in areas such as fish farming, power distribution and monitoring of boats.
EGUIDE:
Read this expert guide from ComputerWeekly.com to learn how to maintain a firm grip on your technical asset management and to resolve any lack of visibility before it becomes a business issue.
