WHITE PAPER:
Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.
TRIAL SOFTWARE:
Uncover the details of Cisco Prime Collaboration Manager to learn how you can gain deeper network visibility, all the way down to the granularity of video flow statistics, to ensure an optimal end-user experience for your users.
WHITE PAPER:
View this resource to learn more about how you can interpret the feedback from customers, prospects, employees, suppliers and competitors. It explains how you can take control of your data collection and develop a fast and easy way to conduct your research and combine your results with social media comments.
ANALYST REPORT:
In this report written by Wayne Eckerson, Director of Research for TechTarget, Wayne proposes that there are four main types of intelligences designed to turn data into information and information into insights and action: business intelligence (BI), analytic intelligence, continuous intelligence and content intelligence. Read on to learn more.
WEBCAST:
This Q&A video is an in-depth look at Pentaho's BI 4 Enterprise Edition, a user-driven BI system. Watch to learn about the latest features including: interactive reporting, data discovery capabilities, and new user interface.
WHITE PAPER:
Learn the capabilities of Dell™ Foglight™ Application Performance Monitoring (APM) 5.9, and how the deep visibility into transaction flows and User Experience capitalize on innovative Big Data Technology.
WHITE PAPER:
This concise case study outlines how they chose to leverage a Data warehousing as a Service (DaaS), allowing their pricing analysts to have access to a live analytical database, reports, and a team of experienced consultants who understand their business requirements.
WHITE PAPER:
Learn how Cognos Business Intelligence lets you access virtually any data source, regardless of platform, and provide detailed, understandable views of the data to all users, regardless of location.
WHITE PAPER:
In this new Quest Software white paper, learn about the five common challenges to a successful virtualization project – and how to solve each one. See how to ensure your company’s virtualization project is successful before AND after implementation. Read this white paper today.
EGUIDE:
Today’s business users demand faster access to real-time business intelligence (BI) data. Access this expert e-guide for advice on how to make BI systems faster, more responsive, and more effective, and discover how your peers have derived maximum value from growing data volumes and the challenges they experienced along the way.