EZINE:
In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
EGUIDE:
While desktop virtualisation is nothing new, the coronavirus pandemic has demonstrated the value of providing employees with seamless remote access. In this e-guide we look at the suitability of streaming applications via virtual desktop infrastructure to support employees working from anywhere.
EGUIDE:
In this Jargon Buster, we'll explore some key definitions around Voice over IP, and look at how VoIP fits into the wider unified communications landscape.
EBOOK:
The National Museum of Computing has again been looking into Computer Weekly's 50 years of magazine issues for another selection of articles highlighting significant news published in the month of July over the past five decades.
EGUIDE:
UC adoption is not simple. Learn why IT departments must involve users and understand their collaboration needs to ensure adoption of an enterprise communications platform.
EGUIDE:
An aging data center may no longer be able to meet the power, cooling, and structural demands of advancing technologies. This exclusive e-guide details five data center upgrade strategies to modernize your facility and Robert McFarlane, with over 35 years experience in data center design, power, and cooling, offers data center design advice.
EGUIDE:
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
EGUIDE:
As cloud UC services emerged, vendors touted cost savings as a key driver, but Nemertes Research results did not align, as average operational costs for cloud services were more costly. That is, until this year for companies with rollouts of fewer than 1,000 licenses. In this e-guide, learn why operational costs are starting to decline.